Ordering, Payment and Shipping Policy - AllNatureDirect.com

Ordering, Payment & Shipping Policy

We at AllNatureDirect.com want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.

Please review our policies and procedures and let us know if you have any questions or concerns by contacting us at service@allnaturedirect.com

Most credit and debit card orders are shipped on the same day. Mail, or Fax orders are shipped once payment is received.

CANCELLATION  Since most orders are shipped the same day, if you want to cancel you must do so before shipment.
Once the order is shipped we will honor our 30 day money back guarantee.

These are the shipping choices for online orders shipped within the United States and Internationally

Domestic Overnight, Express and Expedited orders placed by 3PM Eastern time will ship on the SAME DAY.

Below are the shipping options and the associated Shipping & Handling Charges

Local Shipping & Handling

United States of America

Normal (shipped via the USPS, 3 - 5 business days anywhere within the USA)
$5.99 for the first item, add $1 per each additional item

Priority (shipped via USPS, 2 - 3 business days average anywhere in the USA)
$7.99 for the first item, add $1 per each additional item

FedEx/UPS 2nd Day Guaranteed (shipped via FedEx or UPS, 2 business days guaranteed anywhere in the USA)
$13.99 for the first item, add $1 per each additional item

Expedited (shipped via Express Mail, 1 - 2 days anywhere in the USA)
$17.99 for the first item, add $1 per each additional item

Guaranteed Overnight (shipped via FedEx or UPS Next Day)
$19.99 for the first item, add $1 per each additional item

Overnight Saturday Delivery (Next Day - shipped via FedEx or UPS)
$32.99 for the first item, add $1 per each additional item



Also Note:

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours.

We do not ship orders on Saturdays or Sundays.

All Express Mail, FedEx and UPS orders are waived from signature unless otherwise instructed via comments in your order form, by email or phone.

Back Orders
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).

Ordering Methods

Online:
Click on "Buy Now" or "Buy 2 Get 1 FREE"



By Fax:
Fax us anytime at  970-300-4599

By Mail:
AllNaturedirect.com
9601 E Caley Circle
Englewood, CO 80111

Order Status and Returns

Email us Monday to Thursday from 9-5 Eastern; Friday 9-4 Eastern at service@allnaturedirect.com

Payment Options

We accept the following credit cards:
VISA, MasterCard and American Express.
On-line orders can be paid by credit card only.


We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a 30-day unconditional money back guarantee

100% Money Back Guarantee

We are so certain that you will be completely satisfied with our wonderful, natural products, that we offer a 30-day unconditional money back guarantee*.

Simply try our products for at least 30 days. If you are not completely satisfied - for any reason - return the product to us within 30 days for a complete refund less shipping fees.

Please ship any unused portion of the products with their original containers, plus your name and invoice or order number, via prepaid USPS:

AllNaturedirect.com
9601 E Caley Circle
Englewood, CO 80111

* Limited to orders of $200 or less. For larger orders there is a 25% restocking fee.